A Helix AI product · Multi-tenant AI platform for ecommerce

The AI operating system that runs your ecommerce back office.

Ecom AIOS deploys a fleet of specialist AI agents across support, retention, ads, inventory, finance, and growth. Each one reads the tools you already run, finds the next move, and proposes it in a single approval inbox — nothing fires until you say yes.

10
Specialist AI agents
7
Departments on autopilot
1200+
Automated tests
100%
Actions you approve
Wired into the tools you already run
The platform

One operating system. Every department.

Each department runs on its own specialist agent — reading your live data, surfacing what needs attention, and drafting the next action for your sign-off.

Command Center

A daily brief that rolls up every department: what changed, what the agents flagged, and what's waiting on you.

Support

Drafts and triages customer tickets from Gorgias, auto-resolves the routine ones, and escalates the rest.

Retain

Builds Klaviyo segments and winback & VIP flows from real customer behavior — dedup-aware, idempotent writes.

Convert

Watches ROAS, spend and fatigue across Meta and Google Ads, then proposes budget and pause changes with real ad IDs.

Attract

Finds content and SEO gaps, tracks competitors, and drafts the assets that win the high-intent buyer.

Supply

Tracks inventory and sell-through, flags stockouts before they happen, and proposes reorders by SKU.

Finance

Reconciles revenue, margin and spend across the stack so the numbers behind every decision are honest.

Grow

Surfaces influencer and strategy plays, and turns the daily signal into the next growth move.

Approvals

One inbox for every proposed action. Approve, reject, or edit — only then does it call the real API.

How it works

Connect once. Approve from one inbox.

No store migration, no rip-and-replace. Hand over API keys and the agents go to work the same day.

01

Connect

Connect Klaviyo, GA4, Meta and Google Ads first — no platform approvals needed. Shopify order data joins where the store's app approvals allow.

02

Agents analyze

Each department's agent reads your live data and finds the opportunities and risks worth acting on.

03

You approve

Every action lands in one inbox with the reasoning attached. Nothing executes without your sign-off.

04

It executes

Approved proposals run against the real platform APIs — and the result is measured from your own data.

Built for trust

Multi-tenant, encrypted, and approval-gated by default.

Ecom AIOS is built to run real brands' operations — so control and isolation are not afterthoughts.

Per-tenant isolation

Every brand gets its own data boundary and its own agent fleet. No cross-tenant bleed.

Credentials encrypted at rest

Connector secrets are Fernet-encrypted; the app hard-fails if a key is misconfigured.

Human-in-the-loop

Agents never write autonomously. Every external action waits in the approval inbox first.

1,200+ automated tests

The connector, agent and approval paths are covered by a continuously-run test suite.

Per-tenant LLM spend caps

Usage and cost are visible and capped per brand, so spend never runs away.

Powered by Claude

The reasoning core of every agent runs on Anthropic's Claude (Opus + Sonnet).

How to start

The path in, for ecommerce founders.

Ecom AIOS is the platform. The way in is the same ladder every Helix engagement runs on — start with the smallest piece that pays, scale when it does. Comparing vendors first? Read the buyer's guide to hiring an AI agency for ecommerce.

AI Second Brain · from $4,250

Your brand's scattered knowledge organized into one AI-readable memory layer. It never touches your order data — no platform approvals needed. Starts with a $750 knowledge audit, credited in full. Most start here →

AIOS Exploration · from $2,500

A paid, scoped deep-dive that maps the repeatable work in your operation and prices what automating it is worth — credited to month one if you build. See how it works →

The running department · from $4K/mo

Modules built on your stack and run behind your approval — Core, Pro, and Complete tiers from $4K to $15K per month. See the tiers →

Put your back office on autopilot.

Built for founder-operated DTC brands doing $500K–$5M. Connect your stack and let the agents work — you stay in control of every action.

Multi-tenant · approval-gated · measured from your own data